Privacy Policy

30jl ("we," "us," "our," or "the Platform") operates the online gaming and sports betting platform accessible at https://30jl.net. We are committed to protecting the privacy and personal data of all registered players and visitors to the Platform ("you," "your," or "User").

This Privacy Policy describes how 30jl collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also describes the rights you have regarding your personal data and how you can exercise those rights.

This Privacy Policy should be read alongside the Terms & Conditions, which govern your use of the 30jl Platform. Terms not defined in this Privacy Policy carry the meaning given to them in the Terms & Conditions.

If you have any questions about this Privacy Policy or how 30jl handles your personal data, please contact us using the details provided in Section 14.

30jl collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license, UMID, SSS ID, or voter's ID)

2.2 Financial Information

• GCash or PayMaya account details (mobile number linked to the account)
• Bank account details (for BPI, BDO, or Metrobank transfers, where applicable)
• Transaction history, including deposits, withdrawals, and bet records
• Source of funds information (where required for compliance purposes)

2.3 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session data, including login times, session duration, and pages visited
• Game activity logs, including games played, bets placed, and outcomes
• Cookies and similar tracking technologies (see Section 7)

2.4 Communications Data

• Records of your communications with 30jl customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and survey responses you submit to 30jl

30jl collects your personal data through the following means:

• Registration: When you create a 30jl account, you provide identity and contact information directly.
• KYC Verification: When you submit identity documents for account verification, we collect and process the information contained in those documents.
• Deposits and Withdrawals: Financial data is collected when you make transactions on the Platform through GCash, PayMaya, or bank transfer.
• Platform Use: Technical and usage data is collected automatically as you navigate and interact with the Platform, including through cookies and server logs.
• Customer Support: Communications data is collected when you contact our support team via live chat or email.
• Third-Party Providers: We may receive data about you from payment processors, identity verification services, and fraud prevention providers in connection with your use of the Platform.

30jl uses your personal data for the following purposes:

30jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

30jl processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — that is, to provide you with access to the 30jl Platform, process your transactions, and manage your account.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and reporting obligations to Philippine regulatory authorities.
• Legitimate interests: Processing is necessary for 30jl's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — for example, to send you marketing communications — you have the right to withdraw that consent at any time by contacting us or updating your account preferences.

30jl does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

6.1 Payment Processors

We share financial data with payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable financial regulations.

6.2 Identity Verification Providers

We use third-party KYC and identity verification services to verify your identity and age. These providers receive only the data necessary to complete the verification process and are contractually bound to handle your data securely and confidentially.

6.3 Regulatory and Law Enforcement Authorities

30jl may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or financial intelligence units where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of 30jl or its users, or investigate suspected fraud or illegal activity.

6.4 Service Providers

We engage trusted third-party service providers to assist with platform operations, including cloud hosting, data analytics, customer support software, and cybersecurity services. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing services to 30jl.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 30jl's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and the applicable privacy terms before your data is transferred.

30jl uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and analyze usage patterns. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics cookies: Collect aggregated, anonymized data about how users interact with the Platform, including pages visited, session duration, and navigation paths. This data helps us identify areas for improvement.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the Platform, including logging in to your account. For more information on managing cookies, refer to your browser's help documentation.

30jl does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

30jl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, and contractual obligations. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to two (2) years in identifiable form, after which it may be retained in anonymized or aggregated form indefinitely for analytics purposes.

When personal data is no longer required, 30jl will securely delete or anonymize it in accordance with our data disposal procedures.

30jl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Staff training on data protection obligations and security best practices.

While 30jl takes data security seriously and implements robust safeguards, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect unauthorized access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 30jl will notify you and the relevant Philippine regulatory authorities in accordance with applicable data breach notification requirements.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by 30jl:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and shared, as described in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data 30jl holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal exceptions.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact 30jl using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

The 30jl Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any capacity.

If 30jl becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

The 30jl Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 30jl Platform and does not cover the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

30jl is not responsible for the privacy practices, content, or security of any third-party websites linked from the Platform. The inclusion of a link does not imply endorsement by 30jl of the linked site or its privacy practices.

30jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, we will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically to stay informed about how 30jl protects your personal data. If you have concerns about any changes to this Privacy Policy, please contact us before continuing to use the Platform.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 30jl handles your personal data, please contact our Data Privacy team:

For complaints about how 30jl handles your personal data that we have been unable to resolve to your satisfaction, you may contact the National Privacy Commission (NPC) of the Philippines. Information about the NPC and how to file a complaint is available through official Philippine government channels.